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The Empty Table Problem

Restaurants have hundreds of customer phone numbers and never text them. SMS has 98% open rates - email has 20%.

98% open rate vs 20%

$3-5

Campaign cost

$297-497/month recurring

Per client

25 minutes

To find leads

Independent restaurants

Target audience

Find restaurants sitting on customer data with no SMS marketing. Sell text-based loyalty programs, VIP lists, and review generation through GHL. SMS marketing ROI is $36-40 per $1 spent.

The Math

How this playbook turns into money

Spend

$4.50

Find

500 restaurants

Response

5% reply rate

Close

8 clients at $297/mo

Earn

$2,376/month recurring

Step-by-Step Process

1

Find independent restaurants

Lead Hub

Target non-chain restaurants that make their own marketing decisions.

  • Search by cuisine: "italian restaurant [city]", "mexican restaurant [city]"
  • Also search: "brunch [city]", "bar and grill [city]", "cafe [city]"
  • Filter OUT chains (no Chili's, Applebee's, etc.)
  • Look for 4.0+ stars with 100+ reviews (established and quality)

Pro Tip

Restaurants with 200+ reviews but no obvious loyalty program are perfect targets.

2

Check their review generation

Lead Hub

Find restaurants that could use more reviews and better communication.

  • Look at recent review frequency
  • Identify restaurants with declining review velocity
  • Note any "wish they had a loyalty program" comments
  • Check if owner responds to reviews (shows they care about customers)

Pro Tip

Restaurants that respond to reviews but have slowing review velocity = care about customers but need help generating more.

3

Verify they lack SMS marketing

Manual Step

Check if they're already doing text marketing.

  • Visit their website - look for "text us" or "join our VIP list"
  • Check their social media for SMS opt-in promotions
  • Look for Toast, Square, or POS loyalty programs
  • If no SMS presence, they're a perfect target

Pro Tip

Restaurants with a "Sign up for our email list" but no SMS = they understand marketing but are missing the best channel.

4

Get owner/manager contacts

Lead Hub

Find the person who makes marketing decisions.

  • Scrape contact pages and About pages
  • Look for owner/chef names
  • Get email addresses
  • Note any personal story (family-owned, chef background, etc.)

Pro Tip

For restaurants, showing up in person during slow hours (2-4pm) often works better than cold email.

5

Personalize with SMS vs email data

Smelt AI

Make the case for SMS marketing with hard numbers.

  • Upload leads with restaurant name, cuisine type, owner name
  • Generate opening lines referencing their specific restaurant
  • Use SMS stats: 98% open rate, 45% response rate, 90% read in 3 minutes
  • Calculate: 500 phone numbers x $25 avg check x 5% response = $625 per text

Pro Tip

Focus on slow night fill - every restaurant has Tuesdays and Wednesdays they struggle to fill.

6

Send SMS marketing outreach

Email Sender

Lead with the 98% open rate and slow night angle.

Subject: Fill {{restaurant_name}} on slow nights {{first_name}}, What if you could fill 20 tables on a Tuesday night with one text message? Here's something most restaurant owners don't know: - SMS open rates: 98% - Email open rates: 20% - Text response rates: 45% - Email response rates: 6% You probably have 500+ customer phone numbers from reservations, online orders, or your POS. That's a goldmine. I help restaurants like {{restaurant_name}} build a "VIP text club" that: - Fills slow nights with flash deals: "VIP Special: Free appetizer tonight only!" - Brings regulars back with exclusive offers - Generates 5-star reviews automatically after great meals One restaurant client filled 47 tables on a Tuesday night with a single text blast. Worth a quick call to see how this could work for {{restaurant_name}}? {{your_name}}

Pro Tip

Send at 2-3pm when lunch rush is done but before dinner prep. Avoid weekends entirely.

7

Close with SMS loyalty package

Manual Step

Sell the GHL SMS marketing and review system.

  • SMS VIP Club setup + monthly campaigns: $297/month
  • Add automated review requests: $397/month
  • Full SMS + reviews + customer database: $497/month
  • Setup includes: VIP signup landing page, first 3 campaigns written
  • Guarantee: "Get 100+ VIP signups in 30 days or money back"
  • Powered by GoHighLevel - trusted by 15,000+ restaurants

Pro Tip

Offer to write their first 3 SMS campaigns for them. Restaurant owners are busy - done-for-you sells.

Scrapers Used in This Playbook